Privacy Policy
Last Updated: 1st September 2025
At TCR Properties (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website www.tcr.properties (“Site”) or our services.
By using our Site or Services, you agree to this Privacy Policy. If you do not agree, please do not use our Site or Services.
1. Information We Collect
Personal Information (Provided by You)
- Name, email address, phone number, nationality.
- Identification documents (e.g., passport, Emirates ID) for property transactions.
- Employment and financial details (when required for rentals/sales).
Automatically Collected Information
- Device type, browser, IP address, and location data.
- Cookies and tracking data for improving website experience.
Property Transaction Data
- Lease agreements, sales contracts, and Ejari-related documents.
- Payment preferences (AED, bank transfers, or approved cryptocurrencies).
2. How We Use Your Information
We use your information to:
- Provide property advisory, sales, rentals, and investment services.
- Verify identity and comply with UAE legal and RERA requirements.
- Process payments and manage transactions.
- Send property alerts, updates, and marketing communications (opt-out available).
- Improve website functionality and user experience.
3. Sharing of Information
We may share your information with:
- Regulatory authorities (Dubai Land Department, RERA) as legally required.
- Developers, landlords, or property owners to facilitate transactions.
- Service providers (IT, marketing, crypto payment gateways) under strict confidentiality.
- Legal or compliance authorities in case of disputes, fraud, or regulatory requests.
We do not sell or rent your personal information to third parties.
4. Data Retention
- We retain personal data only as long as necessary to fulfill the purpose for which it was collected or as required by UAE law.
- After the retention period, data will be securely deleted.
5. Cookies & Tracking
- Our Site uses cookies to improve browsing, remember preferences, and analyze usage.
- You can disable cookies in your browser, but some features of the Site may not function properly.
6. Security of Your Information
- We apply industry-standard security measures (encryption, secure servers, restricted access).
- While we take precautions, no data transmission over the internet can be guaranteed 100% secure. Users share data at their own risk.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, update, or correct your personal data.
- Request deletion of your data (subject to legal and contractual obligations).
- Opt out of marketing communications at any time.
Requests can be made by contacting us directly (see Section 10).
8. Children’s Privacy
Our services are not directed at children under 18. We do not knowingly collect data from minors. If you believe we have inadvertently collected such data, please contact us to remove it.
9. International Data Transfers
- If you access our Site outside the UAE, your data may be transferred and processed in the UAE or other jurisdictions where our partners operate.
- By using our Services, you consent to such transfers.
10. Contact Us
- For questions or concerns about these Terms, please contact us:
- TCR Properties [Insert Office Address – Dubai]
- +971 [Insert Number]
- info@tcrproperties.ae
